Not resolved

Received order for Revitol Eye Cream in June & was happy w/ product. Today rec'vd.

email offering a "lifetime free refill" for shipping & handling charges of $4.95 with initial purchase of one jar at $49.97. Got sucked into it & placed order. Only to receive confirmation that my credit card will be charged $16.97 (? instead of $4.95) monthly.

Immediately called Customer Serv Brenda who gave me the runaround, asked for emails to be sent back to her. Refused to listen even as I pointed out their Terms & Conditions say "can cancel anytime", I had to raise my voice in frustration to stop her but still to no avail. I instead called in my credit card customer service & experienced excellent customer service this time. They took charge.

Now I doubt if they would even be shipping smae quality of product had I agreed to lifetime enrollment. Please do not buy from this company offers. It is definitely a scam.

I am not the only one. Go on the internet and see almost same compalints.

Company wrote 0 private or public responses to the review from Aug 30, 2012.
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